Collierville, Tennessee
Featured 100% full Not resolved
Customer service
Exchange, Refund and Cancellation Policy

Less than one month of wear.Item has frayed and the yarn is coming out.

The company does not stand behind product and is refusing to replace them. I have bought many items from this company. I simply asked them to replace these after only one month of wear. How can these last less than a month??

For something so little, they rather turn away a customer and lose them for life. Other companies would replace this no question asked. It is not like I am requesting a new jacket. It is only a pair of mittens!

My some love for your own brand and stand behind it!

Reason of review: Bad quality.

Monetary Loss: $40.

Preferred solution: Replace or refund.

I didn't like: Customer service, Quality.

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